I would like to informed today tonight I had the bad experience with AAMI North Melbourne branch today. My auntie car had all the bad damage from the hail storm and I paid couple of visits to different panel beater. They all said car need to repaint and new part are required. But unfortunately AAMI got another guy from different panel beater to got a quote. When I tried to augus with them in the brach, the supervisor said to me "We are insurance company, you don't tell me what to do, we tell you what to do, we got a policy book in the office if you want to take a look", then i replied "But we pay for your service, is it how i get treated", he replied "yes, if you are not happy, you can jump in the car and get out of here". Also he said "this guy can do much cheaper and no need to repaint the car".
So i got home and phone AAMI tried to cancel all my policy with AAMI and they replied they would be no refund.
Insunace company this day are ripping people off by giving bad service and doesnt repect people belonging. All they care about is MONEY and how to be more slack.
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